Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of Harmoniion website and accommodation services. By accessing our website or using our services, you agree to be bound by these terms.

1.1 Definitions

• "Service" refers to accommodation, community living quarters, heritage homes, and work-live spaces provided by Harmoniion
• "User" means any person accessing our website or utilizing our services
• "Content" includes all text, images, videos, and materials on our website
• "We/Us/Our" refers to Harmoniion
• "Agreement" refers to these Terms and Conditions and any tenancy agreements

2. Use of Services

2.1 Eligibility

• Users must be at least 18 years old to enter into tenancy agreements
• Services are provided for residential and approved work purposes only
• Account registration requires accurate and complete information
• Users are responsible for maintaining confidentiality of account credentials
• Valid identification and documentation required for tenancy

2.2 Acceptable Use

When using our services, you agree to:

• Comply with all applicable Singapore laws and regulations
• Respect the rights and dignity of other residents
• Maintain cleanliness and order in shared spaces
• Use facilities and amenities responsibly
• Report maintenance issues promptly
• Participate constructively in community activities

3. Prohibited Uses

Users may not:

• Violate any applicable laws, regulations, or housing codes
• Engage in illegal activities on the premises
• Sublease or unauthorized sharing of accommodation
• Cause damage to property beyond normal wear and tear
• Disturb other residents with excessive noise or disruptive behavior
• Bring unauthorized pets without prior approval
• Conduct commercial activities without permission
• Smoke in non-designated areas
• Harass, intimidate, or discriminate against other residents or staff
• Modify or alter property structures without written consent

4. Accommodation Services

4.1 Tenancy Terms

• Minimum stay periods: 3-6 months depending on service type
• Security deposit equivalent to one month's rent required
• Rent payable monthly in advance
• Late payment fees apply after 7-day grace period
• Utilities included unless otherwise specified

4.2 Cancellation and Refunds

• 30 days written notice required for early termination
• Security deposit refundable subject to inspection
• Deductions may apply for damages or outstanding charges
• No refund for unused portion of monthly rent
• Force majeure events handled on case-by-case basis

4.3 Property Access

Management reserves the right to access units for maintenance, inspections, and emergencies with reasonable notice except in urgent situations.

5. Intellectual Property Rights

All content on this website remains the property of Harmoniion and is protected by copyright and intellectual property laws.

• Limited license granted for personal, non-commercial use
• No reproduction, distribution, or modification without written permission
• Harmoniion name, logo, and branding are registered trademarks
• User-generated content grants us license to use for marketing with consent
• Third-party content remains property of respective owners

6. Disclaimers and Limitations

6.1 Service Disclaimers

• Services provided "as is" without warranties beyond statutory requirements
• No guarantee of specific accommodation availability
• Community dynamics and resident compatibility not guaranteed
• Website availability and functionality subject to technical limitations
• Information accuracy maintained but subject to change

6.2 Limitation of Liability

To the fullest extent permitted by law:

• Liability limited to service fees paid for affected period
• No liability for indirect, consequential, or incidental damages
• Not responsible for loss of personal property unless due to negligence
• No liability for acts of other residents
• Users assume risk of shared living arrangements

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal data is governed by our Privacy Policy.

• Personal data collected for service provision and legal compliance
• CCTV monitoring in common areas for security purposes
• Resident information kept confidential except as required by law
• Marketing communications sent only with consent
• Data retention per regulatory requirements

8. Dispute Resolution

8.1 Resolution Process

1. Initial attempt at informal resolution through discussion
2. Formal complaint to management for mediation
3. External mediation if internal resolution fails
4. Arbitration under Singapore International Arbitration Centre rules
5. Legal proceedings as last resort

8.2 Governing Law

These terms are governed by Singapore law. Any disputes shall be subject to the exclusive jurisdiction of Singapore courts.

9. Termination

9.1 Termination Grounds

We may terminate services immediately for:

• Violation of these terms or tenancy agreement
• Non-payment of rent beyond grace period
• Illegal activities or safety violations
• Repeated disturbance of other residents
• Material misrepresentation in application

9.2 Effects of Termination

• Immediate vacation of premises required
• Outstanding charges become immediately due
• Security deposit applied to damages and fees
• Certain provisions survive termination (confidentiality, liability)

10. General Provisions

10.1 Entire Agreement

These terms, together with any tenancy agreement, constitute the entire agreement between parties.

10.2 Severability

If any provision is found invalid or unenforceable, remaining provisions continue in full effect.

10.3 No Waiver

Failure to enforce any right or provision does not constitute waiver of future enforcement.

10.4 Assignment

Users may not assign or transfer rights without our written consent. We may assign our rights to successors or affiliates.

10.5 Force Majeure

Neither party liable for delays or failures due to causes beyond reasonable control including natural disasters, government actions, or pandemics.

11. Modifications to Terms

We reserve the right to modify these terms at any time. Material changes will be notified through:

• Website announcements
• Email notifications to registered users
• Posted notices in properties

Continued use of services after changes constitutes acceptance of modified terms.